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Find Opportunites > E-commerce Logistics > What is the difference between e-commerce logistics
E-commerce LogisticsStar express
What is the difference between e-commerce logistics and traditional logistics?
Release time:2024-01-15

The differences between e-commerce logistics and traditional logistics include: 1) different types of commodity logistics and carriers; 2. Different types of customers; 3. Different logistics operation modes; 4. Inventory and order flow are different; 5. The destination of logistics is different, etc.

1. The types of commodity logistics and transportation are different
Compared to traditional logistics, in the B2C e-commerce logistics model, based on information technology and networks, the object of logistics operation is no longer large goods, but detailed to every customer's every requirement, and customers can track the logistics of goods at any time.
2. Different customer types
In traditional logistics models, the objects of logistics services are generally fixed and unchanging, so logistics operators can basically have accurate grasp of their product service needs and customer types. In the new B2C e-commerce model, the specific customer target group it faces is an unknown concept, and its service methods are far beyond traditional logistics.
3. Different logistics operation modes
Traditional logistics is a typical "push operation". Once goods are sold, they need to rely on logistics to achieve delivery. In this process, logistics and commercial flow are only "push", and in essence, logistics only plays a supporting role in the entire process. B2C e-commerce logistics, on the other hand, is completely different. Its capital flow, logistics, and commercial flow all revolve around the market, and all aspects of product production, sales, and goods distribution are operated according to customer orders. In this process, logistics plays an absolute dominant role.
4. Different inventory and order flow
In the traditional logistics pattern, inventory and orders are one-way, with no communication between buyers and sellers. In B2C e-commerce logistics, inventory and orders interact in both directions, and customers can also monitor and even modify inventory and orders in real-time. Manufacturers and retailers can also adjust inventory and orders in a timely manner according to different customer requirements, achieving optimal logistics performance.
5. The destination of logistics is different
For traditional logistics models, it is often difficult to match goods displacement information in a timely manner, especially for scattered customers, coupled with the lack of differentiated personalized service functions. In the traditional logistics model, due to the lack of information, it is impossible to obtain timely information on the flow process of goods, especially scattered customer information, coupled with insufficient matching of personalized service functions, so only centralized batch delivery and undifferentiated services can be provided. However, B2C e-commerce logistics is based on the personalized needs of customers to carry out the flow of goods. It not only needs to achieve the lowest transportation cost through consolidation, but also relies on differentiated delivery to improve the quality of logistics services. Due to the above points, the destination of its delivery is also fragmented.

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